knowReply – One inbox for all social DMs with AI triage and auto-reply

The AI auto‑reply inbox for social DMs

All your social DMs in one inbox. AI answers from your knowledge base for common questions, you handle the rest. Join the waitlist for early access.

Thanks! We’ll be in touch.

Uses your knowledge base Inbound DMs auto triage Manual or auto send

How it works

Connect accounts, add knowledge, then review queued outgoings before they send.

1

Connect your social accounts

Link the inboxes you manage so DMs arrive in one place (X today; more platforms coming).

2

Connect a knowledge base

Upload FAQs, policies, and product info. Replies are grounded in what you provide.

3

AI triages every message

Each inbound DM is triaged against your KB. High-confidence matches are marked “can auto-reply”.

4

Review before it sends

Drafted replies sit in a review window so you can skim, edit, or cancel before they go out.

Built for safe DM automation

A lightweight “mini agent” for social teams, knowledge‑base driven and easy to control.

Ready to automate simple DMs safely?

Join the waitlist and we’ll notify you when you can sign in, connect X, and start reviewing outgoings.

Thanks! We’ll be in touch.